Bangalore One Services Help
This page provides information on how to navigate through the links when the user is trying to pay an water bill online for BWSSBB using the BWSSB Payment of Water Bills services provided by the Bangalore One Portal.
Operating Instructions:
- Enter the 'Sub Division Name' in the respective field provided. This field is mandatory to fill (The user has to know this information in order to do a successful Bill payment).
- Enter the 'Bill No' in the respective field provided. This field is mandatory to fill (The user has to know this information in order to do a successful Bill payment).
- Enter the 'RR No' in the respective field provided. This field is mandatory to fill (The user has to know this information in order to do a successful Bill payment).
- Enter the 'Bill Amount' in the respective field provided. This field is mandatory to fill (The user has to know this information in order to do a successful Bill payment).
- Enter the 'Month' for which the payment is to be paid in the respective field provided. This field is mandatory to fill (The user has to know this information in order to do a successful Bill payment).
- After entering the Sub Division Name, Bill No, R.R. Number, Bill Amount, Month for which the bill is being paid, he/she must check the details once again to avoid mistakes.
- Enter bill amount in 'Amount Payable' as it mentioned in the current bill.
- Select the Pay Mode from the list, comprising Credit Card and Net Banking.
- If Pay Mode is selected as Credit Card, then select the 'Card Type', whether VISA, MASTER CARD or AMEX.
- If Net Banking Pay Mode is selected, Application displays only Net Banking Charges.
- User has to verify bill details and payment details before clicking Submit button.
- Click on “Services” button to navigate to the 'Services' page will be displayed.
- Click “Submit” button. Application displays Confirmation Screen to verify bill details and payment details once again before navigating to the AXIS Payment Gateway.
- Click "Confirm Payment" button after verifying amount details, bill details. Application Navigates to AXIS BANK Payment Gateway Screen.
- Select Card Type once again in the Payment Gateway.
- Enter the Card Number from the Card. This field is mandatory.
- Enter the Expiry Date from the Card. In first column Month, then in the next column Year.
- Enter the Security code i.e. the 3 digits after the card number on the signature panel of your card.
- Click the "Pay" button, you will be getting a Receipt for the transaction committed.
- For Net Banking Pay Mode, Application navigates to the EBS Payment Gateway.
- Select Net Banking Radio Button and select respective Bank Name from the list.
- On selection of Bank Name, respective Bank Login page will be navigated where you can key in your own credentials to conduct a transaction.
- On successful transaction, Application navigates back to Bangalore One and generates a receipt.
- On the Receipt page Click on “Print” button to take the print out of the above receipt.
Note:
After a successful bill payment make sure that you take a print out of the Receipt by clicking on the Print button. This receipt print out would act as a verification document that the particular bill has been paid.
For any cancellation or reversal of a transaction conducted by the citizen, he/she must contact and send complete transaction details at the following Email: onehelpdesk@karnataka.gov.in
The Bangalore One Transaction ID would act as a reference key for any further communication or querying with Bangalore One.
In case of any common errors encountered, please navigate to the Common Errors link to know about the error.