Guide Me

Login to your account

This Section illustrates about the various problems that might arise while logging into the Bangalore One Portal.

If I forget my password and/or User ID?

If you forget the password, just click on the "Forgot Password" link and you would be directed to a forgot password page, which would help you obtain your password based on certain security parameters that you must have provided while registration.

Make sure to provide the same and relevant information you gave during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password.

On submitting the correct information, you would be provided your password. Kindly click on the "change password" link to change your password. This step is intended for security purpose only.

How do I change my password?

If you would like to change your password, just sign in to your Bangalore One User account with your current password and click on the Change Password Button that is displayed on the page. Follow the next few steps to change your password in the 'Change Password' page.

Click on the "Login" button to change your password and login using your new password.

Please Note

To better protect your account, make sure that your password is memorable for you but difficult for others to guess. Never use the same password that you have used in the past, and do not share your password with anyone. For security purposes, your new password must be a minimum of six characters long. A good password contains a combination of uppercase and lowercase letters (remember that your password is case sensitive), numbers, and special characters such as +, ?, and *.

What if I'm receiving an "Invalid Code" or "Invalid Password" error?

If you receive an "Invalid Verification Code" error please check for the following potential causes:
Make sure that you are logged in to the correct account and that you are entering the correct password. This password is the same one that you regularly use to login to your Bangalore One User account.

What if my password doesn't work?

There are several reasons why you may be getting an "Invalid Password" error message:

Warning: Deleting the cookies might lead to problems browsing other websites and availing other online services.

How do i delete my cookies?

To delete your cookies, close all browser windows, find the "cookies" directory, and delete the cookie files inside. As always, make sure that you have selected the proper files before deleting.

Clear your browser's cache.
At times it's necessary to clear your browser's cache. The cache is the memory your browser uses to store content of the web pages that you visit. Storing that content lets your browser load those same pages more quickly the next time you visit them. If you're still having problems, please request a new password. Once you receive your new password, you can change it.